Ah, the joys of infertility medication. It's not stuff you can walk into your neighborhood Walgreens and get. No, it all has to be done mail order. No big deal, right? Call, order, wait for the UPS guy to show up with your giant box of drugs...
It was that simple the last IVF cycle. Then I learned that the nice, friendly, super easy to deal with pharmacy was out of network. This time I opted to use the in network pharmacy in order to maximize my insurance reimbursement.
And apparently my headache.
My initial order took them roughly five days to process. Why? Because I could not convince them that they could not submit the claim for me. They kept telling me it was a pharmacy claim, and I explained over and over that it was a medical claim because of how little coverage there is for infertility. That it was as claim that I had to submit myself after paying for the drugs. I had my credit card in hand every single time I called, and finally I had to put my foot down. After ten minutes of arguing with a girl who simply did not want my money, she caved. I have never had to fight so hard to buy something in my life. Insane.
And it didn't end there.
Had to refill one medication. Called, asked for two vials.
We can't do that.
Why, you ask. Well, because the prescription is for four vials. A refill on four vials is four vials. But I only need two. Then you'll need a new prescription. Seriously? Yep. *pounds head on desk* It only took five phone calls. If that stuff doesn't show up at my office tomorrow, heads will roll. No matter how far I have to drive.
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